Save 90% compared to old fashioned landline
VoIP Business Phone Systems
Crystal clear call quality, keep the same phone numbers and answer your calls from handset or mobile. Start by answering a few quick questions from handset to mobile:
Compare Pricing ➜The system was setup in no time, the numbers ported over and there was little to no disruption.. at half the price of our previous VoIP provider with twice the features!
- Adam Plant
Reduce your phone bill by up to 90% compared to old fashion landlines
Get a quote to compare VoIP Phone Systems
Our Phone System Experts will discuss initial requirements and put together the best options.
Securely Work From Anywhere
Conduct virtual meetings with colleagues or customers from afar without worrying about time, space, or equipment.
Backed by our UK Support Team
the highest quality of customer support, with UK-based technical support centres and internal support teams.
Manage your customer calls like a pro
In-House UK Dedicated Technical Support
✓ Over 90% of our support incidents are marked as positive.
✓ 97% of incidents raised are fixed remotely.
✓ State of the art, proactive monitoring and remote diagnostic tools are used to ensure response times are kept to a minimum.
Unlimited and easy-to-manage calling
Experience the freedom and flexibility of making your office come alive, wherever and however you want.
Mobility features designed for seamless communication and increased productivity. Take your business to the next level.
Mobility features designed for seamless communication and increased productivity. Take your business to the next level.
Everything you need to communicate better
From call recording & reporting to live chat and Microsoft 365 & Teams Integration. The possibilities are endless.
We will ensure you are matched with the perfect phone system to meet your organisation's needs and all this backed by our Dedicated UK Support Team.
We will ensure you are matched with the perfect phone system to meet your organisation's needs and all this backed by our Dedicated UK Support Team.
Trusted by thousands of small businesses
Phone Systems for Construction
We are very pleased with the system which is helping the business in various ways. Internal communication is easier and the auto-attendant and screen consoles are saving a lot of time. This not only helps our staff but also helps provide our customers with a better service.
Phone Systems for Financial & Professional Services
Flip Solutions managed the process end to end from the point of order through the installation and training and post installation support enabling us to focus upon our business. The whole team has provided prompt, friendly and approachable service.
Phone Systems for Retail
The move to Flip for voice and data has resulted in savings of around 30%
Phone Systems for Medical
Brilliant company to work with, excellent customer service. We would highly recommend Flip Connect for all your telecom needs.
Phone Systems for Education
It was essential to ensure the solution provided a cost effective and resilient service for the School. All this was achieved by working closely with Flip and its professional services team.
Phone Systems for Not-For-Profit
We knew we had to do something and approached our current providers, amongst others, we also spoke with Flip who were recommended.
Phone Systems for Manufacturing
From the very start Flip were – and continue to be - really good people to work with; from the MD to implementation team the service is professional, efficient and friendly.
Phone Systems for Media & Marketing
Flip were recommended to us and they provided a solution which not only ticks all the boxes but was installed in a timely and professional manner, and their ongoing maintenance and support services are excellent.
Straight-forward, no-nonsense pricing
Get a number for your business
or keep your own
Scales for unlimited users
including all features & support
Setup & installation
by Flip's dedicated installs team
Unlimited UK Calling*
from any device
*Includes 07, 01, 02 and 03 Numbers
Useful Information & FAQs
What is Hosted Telephony?
Hosted telephony, also known as cloud telephony, is a modern communication solution where your phone system is operated and maintained offsite in the cloud rather than at your physical business location.
This innovative approach is suitable for businesses of all sizes, from small startups to large enterprises, including call centers and customer support teams.
Benefits include:
This innovative approach is suitable for businesses of all sizes, from small startups to large enterprises, including call centers and customer support teams.
Benefits include:
- No initial costs for equipment purchases
- Flexible and easy management of communication services
- Complete control over your system from any internet-enabled device
How Does Hosted Telephony Work at Flip Connect?
At Flip Connect, our hosted telephony systems utilize advanced cloud technology, eliminating the need for expensive on-site hardware and traditional telephone lines. Our systems are hosted on secure, remote servers known as Hosted PBX (Private Branch Exchange).
These systems can be accessed via dedicated leased lines or high-quality internet connections, ensuring reliable and efficient communication.
These systems can be accessed via dedicated leased lines or high-quality internet connections, ensuring reliable and efficient communication.
Once installed, our Hosted PBX can be seamlessly managed online, with easy integration of additional features to meet your evolving business needs. Unlike traditional phone systems that require each staff member to have a physical desk phone, our hosted solution supports calls on desk phones, softphones, or mobile applications, providing ultimate flexibility.
Key Benefits of Using Flip Connect's Hosted Telephony:
Cost Savings: Eliminate up-front hardware costs and enjoy free internal calls across multiple sites, with no PBX maintenance expenses.
Superior Functionality and Control: High-definition voice quality, a user-friendly web portal, and visibility into staff availability and call activities enhance your operational efficiency.
Scalability: Easily add phone numbers, users, or services on-demand. Our system grows with your business without the need for traditional hardware adjustments.
Future-Proofing: With 24/7 maintenance and support, plus regular remote upgrades, your communication system will continuously evolve alongside your business needs.
Enhanced Features: Includes call logging, queuing, forwarding, conference calls, voicemail to email, and much more—all manageable via an intuitive dashboard.
What Does Flip Connect's Hosted Telephony Include?
Our comprehensive service includes:
- A robust IP network ensuring secure and stable connections.
- State-of-the-art software and hardware solutions, including IP handsets.
- A dynamic online management portal for real-time communications oversight.
- Full system training provided to your staff, either remotely or on-site.
- Continuous maintenance and proactive 24/7 support to minimize downtime and ensure optimal performance.
What kind of customer support can we expect from Flip Connect?
We provide 24/7 customer support via multiple channels, including phone, email, and live chat.
Our support team consists of highly trained professionals who are quick to respond and resolve any issues you might encounter.
We also offer dedicated account management to ensure that your specific needs and concerns are addressed promptly.
Our support team consists of highly trained professionals who are quick to respond and resolve any issues you might encounter.
We also offer dedicated account management to ensure that your specific needs and concerns are addressed promptly.
How does the installation process work and what is the typical setup time?
Our onboarding process is streamlined to get your hosted telephony system up and running quickly and efficiently. Installation typically takes just a few days, depending on the complexity and scale of your setup.
Our team will handle all aspects of the setup, from initial configuration to final testing, to ensure a smooth transition without disrupting your business operations.
Our team will handle all aspects of the setup, from initial configuration to final testing, to ensure a smooth transition without disrupting your business operations.
Can your telephony system integrate with our existing CRM and ERP software?
Absolutely. Our hosted telephony solutions are designed for easy integration with a wide range of CRM and ERP systems.
This integration enhances your ability to manage customer relationships and internal processes by enabling features such as click-to-call, call logging directly in your CRM, and real-time customer information access during calls.
This integration enhances your ability to manage customer relationships and internal processes by enabling features such as click-to-call, call logging directly in your CRM, and real-time customer information access during calls.
How is system reliability and uptime guaranteed in your service?
Flip Connect guarantees a high level of service availability, backed by our robust, geographically diverse data centers that ensure redundancy and minimal downtime.
Our service level agreements (SLAs) promise 99.999% uptime, providing you with continuous and reliable service to keep your business communications running smoothly at all times.
Our service level agreements (SLAs) promise 99.999% uptime, providing you with continuous and reliable service to keep your business communications running smoothly at all times.
What are the security features of your hosted telephony system?
Security is paramount in all our communications solutions. Our hosted telephony systems come equipped with advanced security features including end-to-end encryption, secure voice and data transmission, and compliance with international standards such as GDPR.
We continuously update our security protocols to safeguard your communications against unauthorized access and cyber threats.
We continuously update our security protocols to safeguard your communications against unauthorized access and cyber threats.
Are there options for training our staff to use the new phone system?
Yes, we provide comprehensive training programs tailored to your team's needs.
Training can be conducted onsite or remotely and covers all aspects of operating the hosted telephony system, from basic call handling to using advanced features.
Our goal is to ensure your team is confident and proficient in using the system from day one.
Training can be conducted onsite or remotely and covers all aspects of operating the hosted telephony system, from basic call handling to using advanced features.
Our goal is to ensure your team is confident and proficient in using the system from day one.
Can Flip Connect's hosted telephony system reduce our total cost of ownership (TCO)?
Yes, Flip Connect's hosted telephony systems are designed to significantly reduce your total cost of ownership.
By eliminating the need for on-premises hardware, maintenance costs, and reducing the need for IT support staff, your business can achieve substantial cost savings.
Additionally, our competitive and predictable pricing plans help you manage your budget more effectively without unexpected expenses.
By eliminating the need for on-premises hardware, maintenance costs, and reducing the need for IT support staff, your business can achieve substantial cost savings.
Additionally, our competitive and predictable pricing plans help you manage your budget more effectively without unexpected expenses.
Can Flip Connect help us with international expansion?
Absolutely. Our global network infrastructure and international calling capabilities make it easy for your business to expand into new markets.
With services in over 100 countries, seamless international communication is simplified, and you can manage all your locations through a single, unified system.
This capability supports your global growth ambitions by providing reliable and cost-effective communication solutions wherever you operate.
With services in over 100 countries, seamless international communication is simplified, and you can manage all your locations through a single, unified system.
This capability supports your global growth ambitions by providing reliable and cost-effective communication solutions wherever you operate.
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